Shipping & Delivery

🚚 Shipping Policy

We currently ship the Sherpa Comfort  Massager™  to customers in the following countries:
United States, United Kingdom, Australia, Canada, Europe, and Asia.

🕓 Processing Time

Please allow up to 48 hours after completing your payment for us to process your order.

You have 24 hours after completing your payment to request a cancellation before dispatch.
Once your order has been dispatched, you will need to follow our Return Policy for any changes or refunds.

🌍 Estimated Shipping Times

• United States: 5–18 business days
• United Kingdom: 7–18 business days
• Australia: 7–18 business days
• Canada: 7–18 business days
• Europe: 7–18 business days
• Asia: 7–18 business days

⚠️ Please note: Delays may occur due to customs or global shipping constraints.

📦 Order Tracking

Track your order any time using our Track Order feature or reach out to our support team via the Help Center or email us at support@zenvibe.com.